We are seeking a receptionist o offer a warm welcome to our guests at the entrance of our hotel. Completing guest registration procedures quickly and accurately. Directing phone calls and responding to guest requests. Effectively handling guest complaints and finding solutions. Responding professionally to guests' requests and needs. To provide information about our hotel and its surroundings and to assist guests. Coordinating with other departments within the hotel. Required Qualifications: At least high school, college or 2-year college graduate. Unique communication skills and guest-focused approach. Fast learner, solution-oriented and able to adapt to flexible working hours. Basic knowledge of MS Office and reservation systems. Able to teamwork and able to work effectively under stress. Having good communication skills in one or more languages (Russian, German, French) as well as English.